Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats - print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. To learn more about our programs, pricing options and customization, click the Choices tab. Learning Goals Upon completing this book, readers will be able to: * Exercise positive conflict management and resolution skills * Understand why communication is essential to interpersonal relationships * Question the thoughts, feelings, and behaviors about conflict they have experienced in the past
Managing Conflict Through Communication
Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a ...
Paul Watzlawick, Janet Helmick Beavin, and Don D. Jackson, Pragmatics of Human Communication (New York: W. W. Norton Co., 1967). 5. Joseph Luft, Group Processes: An Introduction to Group Dynamics, 2d ed. (Palo Alto, Calif: National ...
Donohue deals extensively with the negotiation process and, if negotiation proves unsuccessful, with third-party dispute resolution. The book emphasizes keeping conflicts under control and keeping focused on the issues.
Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...
Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats — print and digital.
Cram101 Just the FACTS101 studyguides give all of the outlines, highlights, notes, and quizzes for your textbook with optional online comprehensive practice tests. Only Cram101 is Textbook Specific. Accompanys: 9780205458806 .
This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of ...
Depending on the framework, bully allies are alternately labeled “passive bullies, followers, or henchmen” (Olweus, 2003, p. 67), or patrons and pawns (Boddy, Ladyshewsky, & Galvin, 2010). Olweus's (2003) framework, taken from his work ...
Minima ethnographica: Intersubjectivity and the anthropological project. Chicago: University of Chicago Press. James, J. (1996). Thinking in the future tense: Leadership skills for a new age. New York: Simon & Schuster.