Service Operations Management: Improving Service Delivery
- ISBN-10
- 1292064463
- ISBN-13
- 9781292064468
- Series
- Service Operations Management
- Pages
- 632
- Language
- English
- Published
- 2020-10
- Authors
- Robert Johnston, Michael Shulver, Nigel Slack
Description
This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management.
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