The New Public Service: Serving, Not Steering
- ISBN-10
- 1317455606
- ISBN-13
- 9781317455608
- Series
- The New Public Service
- Category
- Architecture
- Pages
- 242
- Language
- English
- Published
- 2015-02-12
- Publisher
- Routledge
- Authors
- Robert B. Denhardt, Janet V Denhardt
Description
As in earlier editions, the book is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn't simple; (6) serve, rather than steer; (7) value people, not just productivity. The book asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it.
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