In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have seen librarians become actively involved in online course management and delivery systems, particularly Blackboard, Desire2Learn, and WebCT, or by “embedding” themselves into the online course structure to better learn where students need assistance. This invaluable resource also examines how librarians use Internet resources to support professional and continuing education and to establish university-wide information and referral services to provide quality service to distance learners. Improving Internet Reference Services to Distance Learners encourages librarians to think more broadly about working with “outside” individuals when designing and providing reference and other services to nontraditional users. The book examines why it’s best to consider user needs, funding, staff management, and collaboration development when planning Internet reference services, how to develop and implement a required, credit-bearing online information literacy course, and how to apply effective marketing techniques from the business world to increase awareness of reference support services available to distance learners. It also offers a look at the Walden University Library at Indiana University-Bloomington, which “houses” no print collection—only online databases—and includes case studies that document the design and development of Internet reference services for the University of Illinois’ Fire Service Institute, and the efforts to provide support for doctor of pharmacy students at the University of Wisconsin-Madison in their final year of study. Improving Internet Reference Services to Distance Learners provides practical information on: monitoring online discussion threads devoted to library research Web-based interactive tutorials integrating library services in support of coursework integrating library services into online courses offering, promoting, and providing instruction to public users, as well as local and distance students developing a web site that centralizes information about library services and resources the potential of the academic library to be the central provider of information and referral services for an entire university Improving Internet Reference Services to Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.
This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and ...
The main contribution of this book is the assessment of effectiveness of DRS in academic libraries in Malaysia, the identification of perceived needs, issues and problems and suggestions on the areas of improvement in the use of DRS.
This book will help you address that daunting challenge, examining ways to assess user needs, to develop and offer well-thought-out information literacy courses, to employ appropriate teaching methodologies, and to determine the ...
This work helps you keep abreast of the phenomenal changes taking place in the field of education and the issues they raise for libraries.
As more and more students are completing their college degree without ever stepping foot on the main campus, libraries must now find new and innovative ways to serve virtual and...
New York : Greenwood Press . Simon , M. ( 1992 ) . Forging new organizational and communications ... Verhoeven , S. , Cooksey , E. B. , and Hand , C. A. ( 1996 ) . The Disproportionate use of Providing Library Outreach to Student ...
This text provides readers with the basic information needed to be knowledgeable distance educators and leaders of distance education programs.
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"This comprehensive, six-volume collection addresses all aspects of online and distance learning, including information communication technologies applied to education, virtual classrooms, pedagogical systems, Web-based learning, library ...
Usability studies put the end users first and assist in understanding the needs of the users (Norlin and Winters, 2002). Collins and Aguinaga (2001) describe their amazement at how differently the study participants used the site than ...