Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it is Off Base, Unfair, Poorly...

What Did You Say?: The Art of Giving and Receiving Feedback
By Gerald M. Weinberg, Charles N. Seashore, Edith Whitfield Seashore
--Barbara Benedict Bunker, Organizational Consultant, Professor, SUNY at BuffaloThe authors of this wonderful book have untangled and demythologized feedback! --Elsie Y. Cross, CEO, Elsie Y. Cross Associates
What Did You Say?: The Art of Giving and Receiving Feedback
By Charles N. Seashore
What Did You Say?: The Art of Giving and Receiving Feedback
The Feedback Process: Transforming Feedback for Professional Learning
By Joellen Killion
The Feedback Process: Transforming Feedback for Professional Learning