The Realities of Work
- ISBN-10
- 1349256897
- ISBN-13
- 9781349256891
- Category
- Work
- Pages
- 235
- Language
- English
- Published
- 1997-06-16
- Publisher
- Macmillan International Higher Education
- Authors
- Paul Blyton, Mike Noon
Description
following comment, by a management writer on the psychology of customer care (Lynch, 1992: 29) is implicit in much of the thinking behind customer care: Any action which increases the self-esteem of the customer will raise the level of ...
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Other editions
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- 2013-02-27
- 432 pages
- Ebook
- Macmillan International Higher Education
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