This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry. Structured in six parts, this comprehensive volume is not merely concerned with the social and psychological aspects of people management, but also with the economics of labour, including: labour costs, utilisation, labour market behaviour and pay. These aspects are conjoined in the book with the skills of people management to reflect the dynamics of real-life practice. Combining theory and practice, Managing People in the Hospitality Industry offers a concise portrait of the industry at work and is essential reading for the hospitality managers of tomorrow.
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole.
Beardwell, I., Holden, L. and Claydon, T. (2004) Human Resource Management—A Contemporary Approach, 4th edn, Harlow: Prentice Hall, Pearson Education. D'Annunzio-Green, N., Maxwell, G. and Watson, S. (2002) Human Resource Management— ...
Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.
Employment of Industrial Tutors at Schools Tourism and hospitality management schools should employ full - time ... and presentation of curriculum vitae and interview experience , negotiation skills and management competencies " .
Managing People in the Hospitality Industry
Essay from the year 2010 in the subject Leadership and Human Resource Management - Miscellaneous, grade: 1,0, Oxford Brookes University (Business School), course: Managing People in international Hospitality & Tourism Industries, language: ...
Endorsed by the Hotel and Catering International Management Association (HCIMA).Contains detailed information of new human resources initiatives such as the IIP scheme and the British Hospitality Association's Excellence Through People ...
Accompanying the text are online supplementary lecturer materials including downloadable figures from the book, PowerPoint slides, further cases and extra exercises and points for discussion.
Using occupational identity and culture as a vehicle, this book explores the different aspects of managerial work in commercial kitchen settings: general management, leadership, education and training, skills and competencies, managing ...
Smith, M. T. (Jan 1990). Work and family: Fighting to have it all. Money, 19(1), 130-135. Snyder, R. A. (1993). The glass ceiling for women: Things that don't cause it and things that won't break it. Human Resource Development Quarterly ...