Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results
ISBN-10
1351862073
ISBN-13
9781351862073
Category
Business & Economics
Pages
232
Language
English
Published
2016-10-14
Publisher
Routledge
Author
Judith E. Glaser

Description

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

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