People Skills

People Skills
ISBN-10
1352012251
ISBN-13
9781352012255
Series
People Skills
Category
Education
Pages
328
Language
English
Published
2021-03-06
Publisher
Bloomsbury Publishing
Author
Neil Thompson

Description

This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. New to this Edition: - Self-development exercises and further resources at the end of each chapter to help students consolidate learning

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