Communication Skills for Effective Management

Communication Skills for Effective Management
ISBN-10
1403938938
ISBN-13
9781403938930
Category
Business & Economics
Pages
450
Language
English
Published
2017-03-14
Publisher
Macmillan International Higher Education
Authors
Owen Hargie, David Dickson, Dennis Tourish

Description

It is widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts.; Communication Skills for Effective Management demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' experiences of researching, teaching and consulting in a range of private and public sector organizations. From their academic and real-world involvement they have identified the core skills of effective management.; Presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarize core points. Exercises are also provided to enable managers to put the material reviewed into practice. A text for undergraduate business and management students studying business communication and MBA students, this book should also be useful for practising managers.

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