Handling Difficult People: What to Do When People Try to Push Your Buttons

Handling Difficult People: What to Do When People Try to Push Your Buttons
ISBN-10
1404175679
ISBN-13
9781404175679
Category
Self-Help
Pages
123
Language
English
Published
2009-04
Publisher
Thomas Nelson Publishers
Author
John Townsend

Description

Let's face it, hard as we try, none of us can avoid contact with difficult people in life. Some people just seen to make life hard for everyone, causing conflict and stress wherever they are. Often they aren't even aware of their effect on others around them, including you! Bestselling author and noted relationship expert, Dr. John Townsend, will help you better understand what makes "button pushers" act the way they do - and why it is so easy for you to allow them to bring out the worst feelings and reactions in you. He challenges you to take personal responsibility and stop responding to difficult people in ways that just don't work! He then offers a whole new repertoire of responses, including specific guidance on healthier attitudes, self-control, and verbal scripts, which will allow you to interact and negotiate with "crazy-makers" on a brand new level. No, you can't always avoid difficult people, but in learning to relate with them more effectively, you'll discover that you are becoming more and more the person God has created you to be.

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