This book tells business owners, managers, and supervisors everything they need to know about how to identify difficult employees, how to manage them during the employment relationship, and how to terminate them in a way that reduces the company’s legal risk of a wrongful termination lawsuit. It will give them the confidence to deal with problem employees directly and make the tough decision to terminate when it’s clear that the situation isn’t improving.
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.
If it's time for you to get tough with problem employees and take your business back, this book is the answer.
Offers proven techniques for creating a trouble-free workplace and offers immediate fixes for handling your problem employee of the moment." - Small Business Opportunities
A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more.
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, ...
This book combines the practical and legal information employers need. Providing a plain-English overview of employment law, Dealing With Problem Employees shows readers how to: - head off potential problems...
In her newest book, Be Bad First, Erika explores how we can become masters of mastery; proficient in the kind of high-payoff learning that's needed today.
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better.