Uncommon Service: How to Win by Putting Customers at the Core of Your Business
- ISBN-10
- 1422133311
- ISBN-13
- 9781422133316
- Category
- Business & Economics
- Pages
- 247
- Language
- English
- Published
- 2012
- Publisher
- Harvard Business Press
- Authors
- Anne Morriss, Frances Frei
Description
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
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Other editions
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- 2012-01-17
- 256 pages
- Ebook
- Harvard Business Review Press
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