Groundswell: Winning in a World Transformed by Social Technologies

Groundswell: Winning in a World Transformed by Social Technologies
ISBN-10
1422161986
ISBN-13
9781422161982
Series
Groundswell
Category
Information society
Pages
332
Language
English
Published
2011
Publisher
Harvard Business Press
Authors
Charlene Li, Josh Bernoff

Description

Description of the phenomenon groundswell, a social trend in which people use technologies to get things they need from each other instead of from companies, and how to turn the force of customers connecting to the advantage of companies.

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