Calming Upset Customers Instructors Guide
- ISBN-10
- 1423916700
- ISBN-13
- 9781423916703
- Language
- English
- Published
- 2005-11-01
Get the book
Similar books
-
Instructor Guide: Calming Upset Customers
By Course Technology StaffInstructor Guide: Calming Upset Customers
-
Calming Upset Customers: Stay in Control... In Any Situation
By Rebecca MorganThat's a lot. But anyone can learn the skills that are necessary. There is no single technique for every customer, but the collection of skills outlined here will work in any industry.
-
Running the Room: The Teacher's Guide to Behaviour
By Tom BennettBehaviour is a curriculum. This simple truth is the beginning of creating a classroom culture where everyone flourishes, pupils and staff. Running the Room is the teacher's guide to behaviour.
-
Calming Upset Customers
Calming Upset Customers
-
How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Seem Crazy: Teachers' Guide
By Elaine K. McEwan-AdkinsCalming upset customers: Staying effective during unpleasant situations. Menlo Park, CA: Crisp Publications. Overby, T. (1613). As quoted in What does put your best foot forward mean? (n.d.). Phrase and idiom dictionary.
-
Calming Upset Customers: Staying Effective During Unpleasant Situations
By Rebecca L. MorganShows how to resolve conflicts with customers quickly and professionally in all types of situations.
-
Job Savvy Instructor's Guide: How to Be a Success at Work
By Marsha Ludden, LaVerne L. Ludden... dealing with customer complaints ? What was your most difficult customer service experience ? How did you handle it ? Angry Customers Have the class read this section . Explain to students that a customer's anger should not be taken ...
-
Calming Upset Customers
By Rebecca MorganPresents various techniques for handling irate customers.
-
All About SEMH: A Practical Guide for Primary Teachers
By Sarah Johnson... upset, frustrated, happy, content and excited. When an infant is born, we may notice that they show interest (turn ... SOOTHING. Self-soothing is an important life skill that helps with a range of areas in a person's life: their sleep ...
-
Anxiety and Depression in the Classroom: A Teacher's Guide to Fostering Self-Regulation in Young Students
By Nadja ReillyIn this book, the first of its kind for teachers, Nadja Reilly lays out with richly detailed examples the signs to look for so educators can direct their students to help and ensure emotional wellness in the classroom.