Call to Action: Improving First-Level Supervision of Federal Employees

ISBN-10: 1437937357
ISBN-13: 9781437937350
Series: Call to Action
Pages: 95
Language: English
Published: 2010-11
Publisher: DIANE Publishing
Author: Anne Marrelli

Description

Examines the effectiveness of Fed. first-level supervisors and how well agencies select, develop, and manage them. First-line supervisors, as the nexus between gov¿t. policy and action, are critical to productivity, employee engagement, and workplace fairness. Supervisory positions -- even at the first level -- have distinctive responsibilities and skill requirements. Therefore, it is essential that agencies have valid selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors. In addition, this report recommends specific measures to improve supervisors management and performance. Charts and tables.