Quality Management: Theory and Application

Quality Management: Theory and Application
ISBN-10
1439813817
ISBN-13
9781439813812
Series
Quality Management
Category
Business & Economics
Pages
171
Language
English
Published
2009-12-17
Publisher
CRC Press
Author
Peter D. Mauch

Description

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plen

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