Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find the strategies and tools you need to spot the ten most common personality types, and learn what to do-- or how to avoid these types of people altogether.
As one writer on the subject , Robert Bolton , says , ' It is easy to criticise ideas even of an intellectual giant as long as one never addresses the complex problems ( they ) are trying to understand .
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged ...
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers ...
Not just for developers who are considering starting their own free software project, this book will also help those who want to participate in the process at any level.
This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.