Virtual Teams: Mastering Communication and Collaboration in the Digital Age

Virtual Teams: Mastering Communication and Collaboration in the Digital Age
ISBN-10
1440828385
ISBN-13
9781440828386
Series
Virtual Teams
Category
Business & Economics
Pages
212
Language
English
Published
2014-03-28
Publisher
ABC-CLIO
Author
Terri R. Kurtzberg

Description

To advance in today's workplace requires virtual team skills. Most individuals assume their face-to-face skills will translate, but competency with virtual communication and teamwork requires an entirely new set of skills. This book guides readers down the path to success. • Explains how virtual communication has significantly changed the way people interact and rewritten many aspects of the "rulebook" on how business is done • Defines how team dynamics change when the interaction shifts from in-person to electronic and how to correct for these tendencies to avoid unintended offense or misunderstanding • Instructs readers on building trust, addressing fairness, and dealing with conflict in an online environment • Provides relevant, instructive anecdotes based on the experiences of dozens of managers, allowing readers to learn from their real-world successes (and disasters)

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