Understanding Street-Level Bureaucracy
- ISBN-10
- 1447313267
- ISBN-13
- 9781447313267
- Category
- Political Science
- Pages
- 404
- Language
- English
- Published
- 2015-07
- Publisher
- Policy Press
- Authors
- Michael, Hill, Peter
Description
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.
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