Managing Interpersonal Conflict
- ISBN-10
- 1452246009
- ISBN-13
- 9781452246000
- Series
- Managing Interpersonal Conflict
- Category
- Language Arts & Disciplines
- Pages
- 171
- Language
- English
- Published
- 1992-07-01
- Publisher
- SAGE Publications
- Author
- William A. Donohue
Description
This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Get the book
Other editions
-
- 2014-02-05
- 328 pages
- Ebook
- Routledge
-
- 2014-02-05
- 328 pages
- Ebook
- Routledge
Similar books
-
Managing Interpersonal Conflict
By Pawan Kumar SinghThe Theme Of The Book Is Useful For Both Roles. Some Of The Questions Which The Book Attempts To Resolve Are: A) How To Convert Alienated Employees To Problem-Solvers?
-
Personal Conflict Management: Theory and Practice
By Suzanne Mccorkle, Melanie Reese... 223 McIntosh, P., 190, 192 McPherson, B., 109 McWhirter, J. J., 217 Meiners, E. B., 146 Mensch, S., 109 Metcalfe, D., 137 Meyers, D. G., 291 Millar, M., 6 Miller, P., 162, 165 Miller, S., 162, 165 Miller, V. D., 146 Mills, J. L., 2, ...
-
Interpersonal Conflict
By William W. Wilmot, Joyce L. HockerInterpersonal Conflict
-
Managing Interpersonal Conflict
By William Anthony DonohueThis title explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation.
-
Conflict Management: Managing Interpersonal Conflict
By K. HarigopalConflict Management: Managing Interpersonal Conflict
-
Managing Conflict in Organizations
By M. Afzalur RahimAn existential-systems approach to managing organizations. Westport, CT: Quorum. Kennedy, E. J., & Lawton, L. (1993). Ethics and services marketing. Journal of Business Ethics, 121,785. Kerlinger, F. N. (1986).
-
Managing Conflict: Interpersonal Dialogue and Third-party Roles
By Richard E. WaltonThis book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them.
-
Competence in Interpersonal Conflict: Second Edition
By William R. Cupach, Daniel J. Canary, Brian H. SpitzbergIn A. Booth, A. C. Crouter, & M. Clements (Eds), Couples in conflict (pp. 95—104). Mahwah, NJ: Lawrence Erlbaum. Jones, E., & Gallois, C. (1989). Spouses' impressions of rules for communication in public and private marital conflicts.
-
CORPORATE CONFLICT MANAGEMENT: Concepts and Skills
By EIRENE LEELA ROUT, NELSON OMIKOThis text tells exactly how and when a conflict can be translated into a successful process and when it should be checked before it spells trouble for the company.
-
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
By Mary ScannellPart of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific ...