Resolving Conflict: With Others and Within Yourself at Work and in Your Personal Life

Resolving Conflict: With Others and Within Yourself at Work and in Your Personal Life
ISBN-10
1466284528
ISBN-13
9781466284524
Series
Resolving Conflict
Category
Psychology
Pages
250
Language
English
Published
2011-09-16
Publisher
CreateSpace
Authors
Gini Graham Scott, Ph.D.

Description

A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.

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