The Performance Mapping and Measurement Handbook
- ISBN-10
- 1466571357
- ISBN-13
- 9781466571358
- Category
- Business & Economics
- Pages
- 185
- Language
- English
- Published
- 2017-08-15
- Publisher
- CRC Press
- Author
- Jerry L. Harbour
Description
To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics depending on the level of detail and understanding required.During nearly four decades of ex
Get the book
Other editions
Similar books
-
Handbook of Improving Performance in the Workplace, Measurement and Evaluation
By Joan C. Dessinger, James L. MoseleyINTEGRATED EVALUATION 241 confirmative evaluation. While they are collectively referred to as evaluation, each is addressed as a separate process with a unique purpose, occurring at a predetermined point during design, development, ...
-
Performance Measurement Explained: Designing and Implementing Your State-of-the-art System
By Bjørn Andersen, Tom FagerhaugWritten to be easy to use at any level, this book explains the systematic process for designing and implementing a performance measurement system. the best-selling authors provide a step-by-step performance measurement system design process ...
-
Measuring Performance
Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
-
Handbook of Performance Measurement
By Mike BourneCompanies need to measure every aspect of their performance, from traditional financial assets to newer variables such as intellectual capital and customer satisfaction.2The Handbook provides in-depth information on the benefits, methods ...
-
The Basics of Performance Measurement, Second Edition
By Jerry L. HarbourOriginally published in 1997, The Basics of Performance Measurement helped pioneer the science of performance measurement and continues
-
Measuring and Managing Performance in Organizations
By Robert AustinHauser, John R., and Don Clausing. “The House of Quality.” Harvard Business Review (MayJune 1988), pp. ... Quoted in Flamholtz, reprinted in Mason and Swanson, p. 261. Humphrey, Watts S. Managing the Software Process. Reading, Mass.
-
Performance Measurement and Management
By N. K. Gupta, G. K. Suri, C. S. Venkata Ratnam... Benchmarking Theory : A Framework for the Business World as a Context of its Application in Higher Education " , Chapter 3 , In Smith , H. , Armstrong , M. and Brown , S. ( Eds ) , Benchmarking and Threshold Standards in Higher ...
-
A Handbook for Measuring Employee Performance: Aligning Employee Performance Plans with Organizational Goals
By United States Office of Personnel ManagementThis handbook is designed for Federal supervisors and employees and presents an eight-step process for developing employee performance plans that are aligned with and support organizational goals.
-
Actionable Performance Measurement: A Key to Success
By Marvin T. HowellIn addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to ...
-
Handbook of Corporate Performance Management
By Mike Bourne, Pippa Bourne"Companies can gain a real competitive advantage from managing their performance effectively. This book is bristling with ideas, tools and practical examples of how your business can manage performance better.