Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation
- ISBN-10
- 1466625139
- ISBN-13
- 9781466625136
- Category
- Business & Economics
- Pages
- 354
- Language
- English
- Published
- 2012-11-30
- Publisher
- IGI Global
- Authors
- Chew, Eng K.
Description
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
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