Best Practices: Building Your Business With Customer-focused Solutions

Best Practices: Building Your Business With Customer-focused Solutions
ISBN-10
1471109267
ISBN-13
9781471109263
Series
Best Practices
Category
Business & Economics
Pages
240
Language
English
Published
2012-12-11
Publisher
Simon and Schuster
Authors
R Hiebeler, T Kelly, C Ketteman

Description

For the past five years, Arthur Andersen has been gathering, sorting, and condensing data from the world-class companies it works with to compile its Global Best Practices Database. Now, for the first time, Arthur Andersen shares its understanding of how more than forty best-practices companies focus on their customers, create growth, reduce cost and increase profits. Managers of any business in any industry can adapt and apply what those companies do best. Unlike other books based merely on limited anecdotal experience, BEST PRACTICES is backed up by 30,000 pages of active, documented data on hundreds of companies worldwide. With information being the most valuable commodity in business this is both comprehensive and cutting edge - it is without peer as an information resource.

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