Extensively updated with expanded and newly added chapters, the second edition of Competence in Interpersonal Conflict continues to present a conceptual framework for why communication competence is central to conflict management. Although no checklist of communication behaviors can guarantee success, the authors offer constructive guidelines that provide a basis for grappling with future conflicts in five unique settings: intercultural, organizational, familial, mediation, and violence in intimate relationships. Within any conflict interaction adept communicators embrace the notion that adopting an ethical stance is both desirable and practical. Conflict between people is a natural feature of the human condition; when people interact and form relationships, conflicts inevitably emerge. How individuals manage conflict, and how they perceive both the opportunities and challenges it provides, will define their interpersonal relationships in more ways than any other kind of interaction behavior. Collaboration and adaptation are the hallmarks of a competent communicator, therefore how partners communicate during conflict can be more important than the frequency of their disagreements.
In keeping with a broad conception of interpersonal conflict, this book is organized into two parts.
Stella Ting-Toomey, John G. Oetzel. Oetzel, J. G. (1998a). Culturally homogeneous and heterogeneous groups: Explaining communication processes through individualismcollectivism and selfconstrual. International Journal of Intercultural ...
Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition ...
Basic Tenets and Constructs of Achievement Goal Frameworks Fundamental to AGT , as proffered especially by Nicholls ( 1984 , 1989 ) and Dweck ( 1986 , 1999 ) , are predictions concerning the adaptive and empowering features of an ...
Communication competence as knowledge , skill , and impression . Communication Education 32 : 323-328 . In press . Competence in violent relationships . In W. R. Cupach & D. J. Canary , eds . , Competence in interpersonal conflict .
In Chapter 9 Bolton Oetzel discusses the intricate relationship between mental health disorder issues and family interaction patterns. Individuals with mental illness are oftentimes not able to articulate the extent of their isolation, ...
The book provides a state-of-the-art review for scholars and graduate students, as well as practitioners in counseling, developmental, health care, educational, intercultural, and human resource management contexts, illustrating that ...
Retrieved from http://www.nldontheweb.org/fudge.htm Rosip, J. C. & Hall, J. A. (2004). Knowledge of nonverbal cues, gender, and nonverbal decoding accuracy. Journal of Nonverbal Behavior, 28, 267–286; Hall, J. A. (1985).
In L. P. Stewart & S. Ting-Toomey (Eds.), Communication, gender and sex roles in diverse interaction context (pp. 96–104). Norwood, NJ: Ablex. Ruble, T. L., & Schneer, J. A. (1994). Gender differences in conflict-handling styles: Less ...
This book provides teachers with the practical information they need to better develop socially and emotionally engaged, career-equipped, lifelong learners.