Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
- ISBN-10
- 1482278170
- ISBN-13
- 9781482278170
- Category
- Business & Economics
- Pages
- 176
- Language
- English
- Published
- 2018-02-19
- Publisher
- CRC Press
- Authors
- Don Tapping, Tom Shuker
Description
Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean pri
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Other editions
-
- 2003-02-20
- 176 pages
- Paperback
- CRC Press
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