Designing Systems and Processes for Managing Disputes features a hands-on, interdisciplinary approach with wide-ranging practical applications. Seven real-life case studies and numerous examples have students designing and implementing a process for resolving and preventing disputes where traditional processes have failed. This is a must-read for students and practitioners alike. New to the Second Edition: A chapter-long focus on facilitation skills for designers The addition of a seventh central case study related to processes following the Trayvon Martin shooting in Sanford, Florida A new appendix with an overview of mediation for students who have not taken a prior course in mediation An interesting new story by a Brazilian judge who used Designing Systems and Processes for Managing Disputes to create new processes to resolve multiple cases, some pending over 20 years, arising from lands taken to create a new national park A new question focusing on the issues related to designing court-connected mediation programs Updates throughout all chapters and the appendix Professors and students will benefit from: Focus on skills development for dispute systems designers A multidisciplinary approach Biographies of designers, providing students with a sense of how to get into dispute systems design work An appendix assisting students who have no background in dispute resolution, with brief overviews of negotiation, mediation, and arbitration Problems and exercises to help students apply their learning Examples of complex disputes Featured disputes including eBay, a child abuse claims tribunals, court-related mediation, intra-institutional disputes, and community and post-violence conflicts
What is dispute system design?
This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict ...
Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how...
For example, solid contemporary resources for dispute systems designers should include at minimum Designing Systems and Processes for Managing Disputes by Rogers, Bordone, Sander, and McEwen (2019), Dispute Systems Design: Preventing, ...
Professor Colvin also substantiated a repeat player effect, finding that employee win rates and award amounts were lower when the employer was involved in multiple arbitration cases. In a subsequent study, Colvin and Gough again found a ...
1.9 Process Selection and Design If a decision is made to use ADR, the first step is to select the type of ADR that is ... and others, Designing Systems and Processes for Managing Disputes (2nd ed, New York, Wolters Kluwer 2019) 27.
These are revenue (how much will Liz pay out and how much will Terry receive for a season's harvest); what quality produce will Terry provide Liz; reliability (of Terry's supply to Liz, and of Liz as a customer for Terry); and what type ...
Theory, Research, and Practice Stephen B. Goldberg, Jeanne M. Brett, Beatrice Blohorn-Brenneur, Nancy H. Rogers ... in mediation than in court or arbitration (Karambayya & Brett, 1989; Karambayya, Brett, & Lytle, 1992; Tyler, 1990).
“must grant” the order “unless the award is vacated, modified, or corrected as prescribed in sections 10 and 11 of this title.”There is nothing malleable about “must grant,” which unequivocally tells courts to grant confirmation in all ...
... M., Dispute Processes: ADR and the Primary Forms of Decision Making, 2nd ed (Cambridge University Press, 2005) Rogers, N. Bordone, R. Sander, F. and McEwen, C., Designing Systems and Processes for Managing Disputes (Kluwer, ...