Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes

Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes
ISBN-10
1558607587
ISBN-13
9781558607583
Series
Business Process Change
Category
Business & Economics
Pages
529
Language
English
Published
2003
Publisher
Morgan Kaufmann
Author
Paul Harmon

Description

Paul Harman focuses on the process change problems faced by today's managers. He summarizes the state of the art of business process analysis, presents a methodology based on best-practices and offers detailed case studies.

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