Eating the Chocolate Elephant: Take Charge of Change Through Total Process Management
- ISBN-10
- 1571870024
- ISBN-13
- 9781571870025
- Category
- Benchmarking (Management)
- Pages
- 335
- Language
- English
- Published
- 1994
- Publisher
- Goal Q P C Incorporated
- Author
- Mark D. Youngblood
Description
Offers a total approach to managing organisational change, using total process management, which integrates elements of business process reengineering, total quality management and benchmarking.
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