Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict

Toxic Emotions at Work: How Compassionate Managers Handle Pain and Conflict
ISBN-10
1578512573
ISBN-13
9781578512577
Category
Business & Economics
Pages
251
Language
English
Published
2003
Publisher
Harvard Business Press
Author
Peter J. Frost

Description

A guide to managing emotional pain at work to improve performance. Based on research and examples, it discusses why emotions matter in the workplace, and shows how organizations can manage emotions and institutionalise compassion as part of their company culture to improve results.

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