Customer Service in Insurance: Principles and Practices

Customer Service in Insurance: Principles and Practices
ISBN-10
1579740022
ISBN-13
9781579740023
Series
Customer Service in Insurance
Category
Customer relations
Pages
396
Language
English
Published
1997-06-02
Authors
Kenneth Huggins, Caroline W. Sundberg

Description

Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, establishing and

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