Customer Service in Insurance: ACS 100

ISBN-10
157974091X
ISBN-13
9781579740917
Series
Customer Service in Insurance
Language
Chinese
Published
1997-06-02
Authors
Kenneth Huggins, Dani Long, Caroline Sundberg

Description

Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, establishing and