Customer Service in Insurance: Improving Your Skills: Traditional Chinese

ISBN-10: 1579740944
ISBN-13: 9781579740948
Series: Customer Service in Insurance
Language: Chinese
Published: 1999-07-01
Authors: Kenneth Huggins, Richard Bailey, Dani Long

Description

Designed to give you a solid base of knowledge in understanding customer service concepts and strategies, building a customer service culture, developing a customer service strategy, understanding customers and customer service research, establishing and