HR processes and business outcomes -- Employee selection - - Competency models -- Performance management -- Multi- rater/360 assessments -- Employee opinion surveys -- Employee training -- Career development -- Leadership development -- Succession planning -- Work/life balance -- Creating a business-focused HR scorecard -- Bringing it all together : next steps and opportunities.
The purpose of this book is to show you how you can become more effective in your work and personal life through developing your human relations skills. A major theme of this text is that career and personal success are related.