Written for both lawyers and business people, Outsourcing: Law and Business is the first complete guide to all aspects of these complex, strategic arrangements. It offers in-depth practical guidance to both legal and business issues -- fee structures, service levels and governance models -- to help outsourcing customers and service providers structure and implement transactions effectively. Topics covered include: types of outsourcing transactions; choosing an outsourcing team; choosing an outsourcing provider; defining services provided, responsibilities, and procedures; knowledge sharing and intellectual property rights; service level standards and metrics; fee and pricing models; human resources issues, including U.S. and international law and regulation; business continuity issues; grounds for termination; confidentiality; customers' privacy and data; compliance with state, federal and international security regulations; risk management and liability; documenting and implementing a governance structure; dispute resolution; and new approaches to outsourcing transactions. For lawyers and business people who want authoritative, forward-looking guidance to outsourcing law and strategy, this new book is the ultimate resource.
Outsourcing is a strategic decision. This guide e×plores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage.
Grossman and Hart (1986) tried to address vertical integration within the PRT framework by setting up a robust “black box” model of the utility maximizing behavior of the firms' agents, describing integration as driven by a desire to ...
This is a must-have guide in outsourcing for any manager, whether newly exposed or an expert. I came away with some great ideas from the book!" --James A. Bologa Executive Vice President and CFO Daticon Inc.
The risks are great. Quality, reputation, and significant financial resources are at stake. Today's business climate of budgetary constraints and higher demands by management for training organizations to deliver results that impact the ...
Outsourcing is now increasingly used as a competitive weapon in today's global economy. The Outsourcing Handbook is a step-by-step guide to the whole outsourcing process. It looks at key factors...
Thus, it is time for CEOs to start thinking about whether they are fine with their own jobs being outsourced as well. ... Equipped with a fuller picture of what outsourcing is, what its impacts have been, and how it fits into larger ...
2 Developing an Outsourcing Strategy O nce you determine outsourcing to be a viable alternative , you should develop a strategy to determine how best to proceed . Developing a good strategy is one of the single most important steps in ...
This book: *provides a balanced view of the pros and cons of outsourcing and how to do it *gives a highly practical, down-to-earth presentation of outsourcing *is accessible with many international examples *contains checklists and box ...
For example, a shareholder named Ray Rogers accused the Coca-Cola Company of violating human rights in Colombia at a shareholder meeting in 2004 and was forcibly removed from the building. He was referring to the case of a half-dozen ...
One wayto conceptualize these three formsof outsourcing is through Thompson's (1967) classical categorizationof interdependence mechanisms. 4 Purchasing comesclosestto pooled interdependence, when“each partrenders a discrete ...