How Management Matters: Street-level Bureaucrats and Welfare Reform
- ISBN-10
- 1589010418
- ISBN-13
- 9781589010413
- Category
- Political Science
- Pages
- 190
- Language
- English
- Published
- 2005
- Author
- Norma Riccucci
Description
Both "bureaucracy" and "bureaucrats" have taken on a pejorative hue over the years, but does the problem lie with those on the "street-level" -- those organizations and people the public deals with directly -- or is it in how they are managed? Norma Riccucci knows that management matters, and she addresses a critical gap in the understanding of public policy by uniquely focusing on the effects of public management on street-level bureaucrats. How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results -- in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities, and from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.
Get the book
Similar books
-
Digital Cities: The Internet and the Geography of Opportunity
By Karen Mossberger, Caroline J. Tolbert, William W. FrankoTimberlake, Jeffrey M., AaronJ. Howell, and Amanda Staight. 2011. “Trends in the Suburbaniza— tion of Racial/ Ethnic Groups in U.S. Metropolitan Areas, ...
-
TVA and the Tellico Dam, 1936-1979: A Bureaucratic Crisis in Post-industrial America
By William Bruce Wheeler, Michael J. McDonaldFor example , on January 12 , 1972 , the newly - formed Timberlake Advising Boardcomposed of people from TVA , Boeing , various state agencies , and local ...
-
Encyclopedia of U.S. Political History
By Andrew Robertson, Michael A. Morrison, William G. ShadeIn 1816, Margaret married John Timberlake, a ship's purser in the U.S. Navy, but her conduct continued to be criticized. According to local gossip, ...
-
Drug Control Policy: Essays in Historical and Comparative Perspective
By William O. WalkerClark, Deliver Us From Evil, 218-23; Bonnie and Whitebread, The Marihuana Conviction, 5-15, 28, 32-45; Timberlake, Prohibition and the Progressive Movement, ...
-
Economic Politics in the United States: The Costs and Risks of Democracy
By William R. KeechNor was it to actasa centralized depository, an officeof discountfor commercialbanks, ora lender of last resort” (Timberlake 1978, p. 4).
-
Milton Friedman
By William RugerRichard Timberlake likewise thought Friedman was a “scintillating teacher” (Timberlake 1999, 22). Finally, Becker noted that “no course had anywhere near ...
-
The Libertarian Illusion: Ideology, Public Policy and the Assault on the Common Good
By William E. HudsonIdeology, Public Policy and the Assault on the Common Good William E. Hudson ... 191 Timberlake, Justin, 88 Tocqueville, Alexis de, 26 Townsend, Francis, ...
-
Taxing Choice: The Predatory Politics of Fiscal Discrimination
By William Shughart IIKrauss, Melvyn B., and Edward P. Lazear, eds. 1991. Searching for Alternatives: Drug-Control ... Paul, Randolph E. 1954. ... Timberlake, James, H. 1963.
-
A Short History of American Industrial Policies
By William R. NesterRichard H. Timberlake, The Origins of Central Banking in the United States ... Industrial Policy, and Rational Ignorance,” in Claude E. Barfield and William ...
-
The Boiling Point
By Todd WerdebaughIt 's like when someone judges you that way, and I know it 's because I 'm ... the one 's they judge and criticize have to deal with the pain they cause?