Reference and Information Services: An Introduction
- ISBN-10
- 1591583659
- ISBN-13
- 9781591583653
- Series
- Reference and Information Services
- Category
- Information services
- Language
- English
- Published
- 2011
- Author
- Richard E. Bopp
Description
Part I. Concepts and Processes, History and functions of reference service: Ethical aspects of reference service; The reference interview; Organization of information and search strategies; Electronic resources for reference; Understanding electronic information systems for reference; Access-related reference services; Instruction; Training and continual learning for reference staff; Evaluation of reference services; Organizing and delivering reference and information services; Reference services for specific populations. -- Part II. Information Sources and their Use: Selection and evaluation of reference sources: Directories; Almanacs, yearbooks and handbooks; Biographical sources; Dictionaries; Encyclopedias; Geographical sources; Bibliographic sources; Index and abstracts; Government information and statistics sources.
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Other editions
-
- 2023-01-17
- 537 pages
- Ebook
- American Library Association
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