Serving Citizens: A Decade of Civil Service Reforms in Latin America (2004-13)
- ISBN-10
- 1597821845
- ISBN-13
- 9781597821841
- Category
- Business & Economics
- Pages
- 232
- Language
- English
- Published
- 2014-09-19
- Publisher
- Inter-American Development Bank
- Authors
- Mario Sanginés, Juan Carlos Cortázar Velarde, Mariano Lafuente
Description
This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.
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