CULTIVATING EMPATHY: Inspiring Health Professionals to Communicate More Effectively

CULTIVATING EMPATHY: Inspiring Health Professionals to Communicate More Effectively
ISBN-10
160805988X
ISBN-13
9781608059881
Category
Social Science
Pages
194
Language
English
Published
2015-01-06
Publisher
Bentham Science Publishers
Author
Kathleen Stephany

Description

Research demonstrates that even if empathy – the capacity to perceive or share emotions with other beings or objects – is not part of a person’s communication skill set, it can be taught. Empathy can, therefore be viewed as an acquired communication skill. Cultivating and practicing the skill of empathy among health care providers enhances the quality of care experienced by their patients which, in turn, can even improve work satisfaction for health care providers. Many communication textbooks or manuals for care giving professions primarily focus on specific communication skills and techniques. Cultivating Empathy takes a different approach; the book sets empathy as the foundation of all therapeutic interactions and teaches the reader to learn the art of empathy by using constructive approaches and research findings from social sciences and neuroscience. --

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