The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes

The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes
ISBN-10
1622180070
ISBN-13
9781622180073
Pages
434
Language
English
Published
2014-06-01
Authors
Jeff Morris, Matthew Bates, Barbara Hotko

Description

Are you ready for CG CAHPS? Just as Studer Group helps organizations we coach to outperform and outpace the nation in HCAHPS, we bring the same expertise to CG CAHPS. The CG CAHPS Handbook is your guide to improved patient experience and clinical outcomes. Gain tools and tactics to consistently deliver on what matters most to patients and their families.