Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations
ISBN-10
1626564469
ISBN-13
9781626564466
Category
Business & Economics
Pages
272
Language
English
Published
2017-02-20
Publisher
Berrett-Koehler Publishers
Authors
Jane E. Dutton, Raj Sisodia, Monica Worline

Description

Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”

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