#1 Amazon New Release! _ Building Successful Government Government Culture _ Our government organizations face political fallout, media scrutiny, reduced funding, and the many challenges involved in motivating large, multi-layered and highly regulated organizations. It_s no surprise that many government organizations report that their employees are less engaged than ever and that leaders feel helpless to change the situation. In many cases, employees and government leaders are caught in a vicious cycle. Performance declines, scrutiny increases, and employee paralysis ensues. How do you break this cycle and begin building successful government? You change the mindset from _leaders are a select few in the organization_ to _everyone can and should be a leader._ This simple shift is key to building successful government organizations in the 21st century. If every member of the organization is a leader, it enables government organizations to leverage the power of five highly effective and proven FranklinCovey practices that have made private sector organizations successful and are now bringing about positive change in public sector organizations. Five highly effective practices that you will learn in Building a Winning Culture in Government: These five practices will transform your government organization into one that is more responsive to the public interest and provide a more rewarding, less stressful, and overall better life for your employees: Practice 1: Lead with purpose and find your organization's mission, mantra, or manifesto: An engaging mission must appeal to people_s passionate interests, leverage their distinctive talents, satisfy the conscience, and meet a compelling market need. You will learn how to find the voice of the organization and connect and align accordingly. Practice 2: Make the 7 Habits of Highly Successful People your organization's operating system: Move the 7 Habits to the next level by learning how to execute your strategy with excellence and precision using the "4 Disciplines of Execution". Learn the significance of "wildly important goals", "lead measures", creating a "compelling scoreboard" and a "cadence of accountability". Practice 3: Unleash and engage people to do infinitely more than you imagined they could: You will learn the process for building successful government and reducing stress within your team by applying a system that enables you to "Act on the Important, Don_t React to the Urgent". Practice 4: Inspire trust and be the most trusted organization possible: Trust is the great accelerator. Where trust is high, everything is faster and less complicated, and where trust is low, everything is slower, costlier, and encumbered with suspicion. Practice 5: Create intense loyalty with all stakeholders: Loyal workers and loyal customers are worth gold. Mission Essential: Building a Winning Culture in Government will help government leaders create lasting change in their organizations _ build a culture of passion and excellence, serve the public interest, provide satisfaction to team members, and create a better life for everyone involved.
See Roger E. Axtell , Do's and Taboos Around the World , 2d . ed . ( New York : Wiley , 1990 ) . The example and the following discussion are based on Axtell's review of CHAPTER 5 Listening in the Communication Environment W e have.
8 Steps for Highly Effective Negotiation: Letting the Other Person Have Your Way
... locked into Blamer Mode , read " Ghost Story , " by Joshua Hyatt , on pages 78-88 of the July 1988 issue of Inc. magazine . ... o " When people know that someone they love is in pain , it's very hard for them to think about money .
One of the three business books I always have on my desk to refer to, it's worth its weight in gold. In fact it's worth its weight in saffron.' Sheridan Thompson, CRM Director, The Walt Disney Company 'I loved this book.
Also available with MyLab Management MyLab(TM) Management is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results.
Working Communication
Organizational Communication: Strategies for Success
Resource added for the Business Management program 101023.
This collection of activities involves participants directly in the learning process through its interactive approach. The exercises are basic enough to include in any training program that incorporates communication skills.
Reflecting today's e-inundated marketplace, this comprehensive text covers the basics for all forms of business communication, from letters to e-mail, business plans to presentations, listening skills to nonverbal messages, diversity to ...