Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else’s shoes,” the reality is that understanding the motivations and emotions of others often proves elusive. This book helps you understand what empathy is, why it’s important, how to surmount the hurdles that make you less empathetic—and when too much empathy is just too much. This volume includes the work of: Daniel Goleman Annie McKee Adam Waytz This collection of articles includes “What Is Empathy?” by Daniel Goleman; “Why Compassion Is a Better Managerial Tactic Than Toughness” by Emma Seppala; “What Great Listeners Actually Do” by Jack Zenger and Joseph Folkman; “Empathy Is Key to a Great Meeting” by Annie McKee; “It’s Harder to Empathize with People If You’ve Been in Their Shoes” by Rachel Rutton, Mary-Hunter McDonnell, and Loran Nordgren; “Being Powerful Makes You Less Empathetic” by Lou Solomon; “A Process for Empathetic Product Design” by Jon Kolko; “How Facebook Uses Empathy to Keep User Data Safe” by Melissa Luu-Van; “The Limits of Empathy” by Adam Waytz; and “What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence” an interview with Daniel Goleman by Andrea Ovans. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
—Mary Timberlake Having a Higher Power who is here to help us is the most important gift of this recovery program. Perhaps for the first time in our lives ...
Venti - sized gratitude to the amazing powerhouse behind this book : Emily Timberlake , Rebecca Gradinger , Lisa Westmoreland , Betsy Stromberg , Kara Van ...
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Removing Character Defects - Steps Six and Seven Bill P., Todd W., Sara S. ... Because anger stems from fear, if I identify the fear, I can deal with the ...
373 DiChristopher, Tom, “Alexandria Ocasio-Cortez's Green New Deal would reshape ... TechnologyReview.com, May 24, 2018. https://www.technologyreview.com/s/ ...
Emily S. Rueb, “Voting by Phone Gets a Big Test, but There Are Concerns,” The New ... Mike Rispoli, “Why the Civic Info Consortium is Such a Huge Deal,” ...
In answer to your request, here's a story of a Lyft driver named Todd who ... deal. I love Lyft and use it all the time. One reason it works so well is that ...
Lewis Timberlake's insights on more than 50 topics will help you to turn your life around...one day at a time. There are 217 reflections in this book.
This is a very powerful novel of consistently over coming adversities and insurmountable odds on many different levels a person could face at many phases of life, this author takes you on a very exiting sometimes tough, sometimes smooth ...
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