Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master-and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:¿Showing up ready to be amazing¿Being proactive¿Craving feedback¿Taking responsibility¿Embracing authenticity¿Focusing on excellence¿Turning misery into magicOnce you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.
Moments of Magic
When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition.
This book includes the must-have tools, tactics and strategies you need to get your customers to say, “I’ll be back!”
A meteorite is hurtling toward the Black Hills of South Dakota.
In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases – from "uncertainty" to "amazement.
Above all, this special book captures the candor, compassion, and enormous talent of an artist beloved by millions worldwide.
ACKNOWLEDGMENTS If my mother holds this book in her hands, it will be because she prayed it into existence and because the Lord stayed His hand from calling her home, though she's tiptoed on the edge of eternity far too long in her ...
Proceeds from the book support girl's education in Zimbabwe. WINNER 2019/20: Most Inspiring Guest - Global Travel Channel
The Fosters meets The Great Gilly Hopkins in this moving novel of a young girl who as sets off on an important mission to save a fellow foster kid from the home that still haunts her nightmares.
The Wonderful Things About A House