Service Operations Management
- ISBN-10
- 1774072890
- ISBN-13
- 9781774072899
- Series
- Service Operations Management
- Category
- Business & Economics
- Pages
- 225
- Language
- English
- Published
- 2019-11
- Publisher
- Society Publishing
- Author
- Jonah C. Pardillo
Description
Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and satisfaction. It elaborates on the improvement of service processes and talks about the networking and technology. Also discussed in the book is the performance management in service operations, strategic changes and its management, innovations and their relationship with the service development and supply chain management and its role in service operations management. These give deep insights on the subject matter in order to provide good understanding of it
Get the book
Other editions
-
- 2019-10-12
- 318 pages
- Ebook
- Bloomsbury Publishing
-
- 2012
- 462 pages
- Paperback
- Financial Times/Prentice Hall
-
- 2008
- 533 pages
- Paperback
- Pearson Education
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