Innovating for Trust

Innovating for Trust
ISBN-10
1785369482
ISBN-13
9781785369483
Pages
448
Language
English
Published
2017-07-28
Publisher
Edward Elgar Publishing
Authors
Marika Lüders, Tor W. Andreassen, Simon Clatworthy

Description

This book adopts a multidisciplinary approach to innovation, and argues that because innovation is always risky business, trust is an essential premise and outcome of successfully designing, developing and finally launching innovations. Each part of the book encompasses a different aspect of innovating for trust. It begins with the notion of trust, before covering the importance of trust in future thinking, business model innovation, service design, co-creation, the innovative organization and self-service technologies. It concludes with the importance of trust in commercializing innovations.