Outsourcing: A Practical Guide
- ISBN-10
- 1787424308
- ISBN-13
- 9781787424302
- Series
- Outsourcing
- Pages
- 350
- Language
- English
- Published
- 2021-01-31
- Authors
- Dalia Majumder-Russell, Kit Burden
Description
Outsourcing remains a global growth industry. New technologies and approaches have transformed the way in which services can be delivered with ever better service quality and lower cost, with robotic process automation (RPA) significantly reducing the numbers of supplier personnel required to deliver such projects, and the application of artificial intelligence tools dramatically improving some of the service outputs and outcomes. Now that the world is facing up to the impact of Covid-19 in terms of pressures on cost bases and the realisation that far more roles than previously understood can be effectively undertaken remotely, we can anticipate that there will be a further step change in the use of outsourcing as a core business strategy.This book is the fully updated second edition of the key text on outsourcing written by the market-leading global technology and sourcing team at DLA Piper, one of the world's largest law firms. Writing from both a legal and commercial perspective, it considers the complete lifecycle of an outsourcing contract and the variety of legal and contractual issues that can arise in connection with such a project, from the initial genesis of the proposal to outsource all the way through the procurement process and onto post-contract signature contract management. In so doing, it also breaks down the core outsourcing contract into its constituent parts, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends, including individual nuances relevant to particular jurisdictions.The second edition also features new coverage of: *The use of cloud 'backbones';*New technologies such as RPA/artificial intelligence;*Digital transformation;*Data privacy; and *Outsourcing in heavily regulated sectors.Whether you are a user of outsourced services, an adviser on outsourcing projects or working with a service provider engaged in the provision of the outsourced services itself, this publication will provide you with an end-to-end guide to the outsourcing contracting process and the detailed terms to be considered and carefully negotiated.
Get the book
Other editions
Similar books
-
Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives
By Maurice F. GreaverOutsourcing is a strategic decision. This guide e×plores outsourcing involving fundamental questions about a company's future, core competencies, costs, performance, and competitive advantage.
-
Outsourcing: The Definitive View, Applications, and Implications
By Nicholas C. BurkholderGrossman and Hart (1986) tried to address vertical integration within the PRT framework by setting up a robust “black box” model of the utility maximizing behavior of the firms' agents, describing integration as driven by a desire to ...
-
Outsourcing: A Guide to ... Selecting the Correct Business Unit ... Negotiating the Contract ... Maintaining Control of the Process
By Steven M. BraggThis is a must-have guide in outsourcing for any manager, whether newly exposed or an expert. I came away with some great ideas from the book!" --James A. Bologa Executive Vice President and CFO Daticon Inc.
-
The Outsourcing Handbook: How to Implement a Successful Outsourcing Process
By Kevin C. Desouza, Mark John Power, Carlo BonifaziOutsourcing is now increasingly used as a competitive weapon in today's global economy. The Outsourcing Handbook is a step-by-step guide to the whole outsourcing process. It looks at key factors...
-
Outsourcing and Insourcing in an International Context
By Marc J Schniederjans, Ashlyn M Schniederjans, Dara G SchniederjansDesigned for upper-level undergraduate or graduate courses in production-operations management, management information systems, international business, and strategic management, this text focuses on concepts, processes, and methodologies ...
-
Demystifying Outsourcing: The Trainer's Guide to Working With Vendors and Consultants
By Debbie FriedmanThe risks are great. Quality, reputation, and significant financial resources are at stake. Today's business climate of budgetary constraints and higher demands by management for training organizations to deliver results that impact the ...
-
Outsourcing: A CIO's Perspective
By Oakie D. WilliamsThese corporations are also realizing that staying current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CEO's are considering outsourcing as an alternative.
-
Outsourcing: Design, Process and Performance
By Michael J. MolOne wayto conceptualize these three formsof outsourcing is through Thompson's (1967) classical categorizationof interdependence mechanisms. 4 Purchasing comesclosestto pooled interdependence, when“each partrenders a discrete ...
-
Outsourcing America: The True Cost of Shipping Jobs Overseas and What Can Be Done About It
By Anil Hira, Ron HiraThus, it is time for CEOs to start thinking about whether they are fine with their own jobs being outsourced as well. ... Equipped with a fuller picture of what outsourcing is, what its impacts have been, and how it fits into larger ...
-
Outsourcing U.S. Jobs
By Jacqueline ChingFor example, a shareholder named Ray Rogers accused the Coca-Cola Company of violating human rights in Colombia at a shareholder meeting in 2004 and was forcibly removed from the building. He was referring to the case of a half-dozen ...