Quality Services and Experiences in Hospitality and Tourism

Quality Services and Experiences in Hospitality and Tourism
ISBN-10
1787563839
ISBN-13
9781787563834
Category
Business & Economics
Pages
336
Language
English
Published
2018-10-19
Publisher
Emerald Group Publishing
Authors
Liping A. Cai, Pooya Alaedini

Description

This book offers conceptual discourse, empirical evidence, application of existing and emerging theories, and implication of practical findings. It discusses the perspectives of both providers and recipients of quality services across a wide spectrum of hospitality and tourism sectors.

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