Quality Management: Tools, Methods and Standards

Quality Management: Tools, Methods and Standards
ISBN-10
1787698017
ISBN-13
9781787698017
Series
Quality Management
Category
Business & Economics
Pages
312
Language
English
Published
2019-05-09
Publisher
Emerald Group Publishing
Authors
Marco Sartor, Guido Orzes

Description

The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.

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